MKS AlerCentre
User Guide



MKS Inc.
12701 Fair Lakes Circle, Suite 350
Fairfax VA 22033-3831 USA
Support: +1-703-803-7660
+1-703-803-3343
http://www.mkssoftware.com

July 2005

Table of Contents

  1. Introduction
  2. AlertCentre Features

    About This Manual

  3. AlertCentre Overview
  4. System Overview

    User Interface

    Monitoring Station

    Monitored Server or Device

    Monitor Overview

  5. Getting Started
  6. Configuring AlertCentre

    Basics of the User Interface

    Connecting Using the HTML Interface

    Connecting Using the MMC Snap-In

    Comparing the Two Interfaces

    Navigation

    The Toolbar

    The Main Operations Pane: Status of Operations

    The Main Operations Pane: Other Primary Pages

    The Status Bar

    Creating a Simple Monitor

  7. Schedules
  8. Creating and Editing Schedules

    Triggers

    Schedule Balancing

  9. Actions, Alerts, and Escalation
  10. Creating and Editing Actions

    Action Control

    Action Definition

    Escalation Rules

  11. Monitors and Batch Jobs
  12. Monitors

    Predefined Monitor Types

    Machine Availability

    Application Availability

    Creating and Editing Monitors

    Monitor Groups

    Batch Jobs

    Monitor and Job Timeouts

    Monitor and Job Priorities

    Monitor and Job Logs

    Monitor and Job Privileges

  13. Monitoring Solution Wizards
  14. Microsoft Exchange Server Wizard

    Monitoring Performance Counters

    Monitoring SMTP/POP3/IMAP Roundtrip Mail

    Monitoring Windows Services

    Miscellaneous Component Monitors

    Microsoft SQL Server Wizard

    Monitoring Performance Counters

    Monitoring Windows Services

    Miscellaneous Component Monitors

    Microsoft IIS Server Wizard

    Monitoring Performance Counters

    Monitoring IIS Sites

    Monitoring Windows Services

    Miscellaneous Component Monitors

    Microsoft Windows Server Wizard

    Monitoring Performance Counters

    Monitoring Windows Services

    Monitoring Windows Event Logs

    Monitoring TCP and UDP Ports

    TCP

    UDP

    Miscellaneous Component Monitors

    APC UPS Wizard

    Miscellaneous Component Monitors

    Miscellaneous Actions

  15. Reports
  16. Available Reports

    Uptime Reports

    Status of Operations Reports

    Run Logs Reports

    Configuration Reports

  17. Customizing AlertCentre
  18. Custom Monitors

    Building a Custom Monitor

    Integrating a Custom Monitor

    Jobs

    Custom Actions

    Meta Tags

    Consulting Services

  19. Monitoring Station Partners
  20. Creating a Partnership

    Other Partnership Tasks

    Breaking a Partnership

    Synchronizing Partners

    Alerting on Primary Failure

    Checking Partner Status

    Important Partnership Notes

  21. Security
  22. User Accounts

    Web Server Privileges

    Password Security

    Monitor, Schedule, Action, and Job Privileges

  23. Housekeeping
  24. Managing System Settings

    Backing up and Restoring Configurations

    Checking Consistency

    Managing AlertCentre Administrators

    Managing Licenses

    Managing Maintenance Schedules

    Maintaining the Log Database

   Index