PTC MKS Toolkit Menu

PTC MKS Toolkit Customer Support Calendar

PTC X/Server

If you encounter a problem using your MKS Toolkit product or just have a question, you can use any of the following methods to contact us:

Technical Support Form: Report a Technical Support Problem
Email: MKSToolkitSupport@ptc.com
Telephone: +1-703-803-7660
Fax: +1-703-803-3344


Hours of Operation

Our support hours are 09:00 to 19:00 Eastern Standard Time on weekdays, except for holidays and other regularly scheduled days off. In the event that we have to close for some other reason (weather, for example), we will do our best to let you know in advance and to monitor critical issues from home.



We will be closed on the following days:

Holiday20132014
New Year's DayTuesday, January 1Wednesday, January 1
Memorial DayMonday, May 27Monday, May 26
Independence DayThursday, July 4Friday, July 4
Labor DayMonday, September 2Monday, September 1
ThanksgivingThursday, November 21Thursday, November 27
Christmas DayWednesday, December 25Thursday, December 25
Day after ChristmasThursday, December 26Friday, December 26